Morvern Medical Practice Leaflet

To download and print our practice leaflet please click here.

To download and print our surgery times please click here.

Complaints

We operate a practice complaints procedure for dealing with complaints. This system meets national criteria.
If you wish to make a complaint , then you can approach any member of the practice team. We would aim to deal with any problem both quickly and effectively. You will receive an acknowledgement within 2 working days and an explanation within 10 days.

General Data Protection Regulation (GDPR)

The GDPR is an EU regulation which came into effect in the UK on 25 May 2018. Together with the UK Data Protection Act 2018, it will replace existing Data Protection laws (DPA 1998).

In essence, GDPR updates and strengthens the data protection framework but the key principles of the original act remain unchanged. As patients you have certain rights, such as the right to be informed how we use your personal data and right of access to your information, free of charge. This applies to all data whether it is held on a computer or paper.

If you would like more information on this please contact Teresa Bolton at the practice.

If you would like to have access to your records please click here to download and complete the Subject Access Request form.